Effective Date: March 21st, 2024
To view prior versions, click here.
At Learning Genie, we respect your privacy and understand the importance of the information you entrust to us. This Privacy Policy describes our practices concerning the information we collect from you when you use our service via this website or any Learning Genie mobile application.
If you register to use our service, you will be required to confirm your understanding of and agreement with this Privacy Policy. Therefore, we strongly suggest that you read it and contact us if you have any questions.
Learning Genie’s products and services may include services from third parties. By using Learning Genie, you accept the associated conditions, terms, and policies of these external entities, which include but are not limited to:
We collect two basic types of information:
Personally Identifiable Information (PII): PII is information that personally identifies one individual from another. This information is voluntarily provided to us by you when you register on our website to use our service.
General Information: General Information consists of information that is anonymous in nature and does not identify you as an individual. This includes your computer IP address, unique mobile device identifier, browser type, ISP or carrier name, and the URL of the last web page you visited before visiting our website.
We will not sell, lease, or otherwise share any of your or your children’s PII to or with any third party or entity except in the following circumstances:
If you specifically request and authorize us to share PII.
If you utilize our service in a manner that requires the sharing of PII (e.g., transmitting reports to other users).
If requested or required by law enforcement authorities, courts, or regulators.
6. How We Protect Information
We take the security of your Personally Identifiable Information (PII) seriously and use appropriate technical and organizational measures to protect PII against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Our website uses Secure Socket Layering (SSL) to encrypt information including user login and password, user account content, and other sensitive data. We also employ a generally accepted standard of technological security for the purpose of protecting all information provided by visitors from misuse, loss, or corruption. We deploy our backend through Amazon Web Services (AWS) and use Virtual Private Cloud (VPC) to hold and separate our data from Amazon’s public cloud. On our backend server, we use security tokens to communicate and verify the requests sent to our back-end API service. Access to PII is limited to those employees who reasonably need access to it to operate the Service.
However, no security system can be 100% effective, and we cannot completely guarantee the security of any information we may have collected from or about you. If there is a breach of security, we will post a notice through the service and attempt to notify you via email so that you can take reasonable protective steps.
Learning Genie will store the data for five years per the user’s license requirement or delete the account upon user request. For database backups, AWS performs a daily backup and stores it for up to 30 days. Learning Genie will retain the backups twice a month. Please refer to our data security manual for details. We may also choose to anonymize certain information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time.
We do not currently employ any technology that enables us to track your online activities over time and across third-party websites, nor do we plan on doing so in the future. As we do not employ tracking technology, we offer no response to Do-Not-Track requests transmitted by web browsers.
Our service is not intended for users under the age of 13, and we do not knowingly collect any personal information from children under 13. If we become aware that a person submitting information is under 13, we will attempt to delete the information as soon as possible.
Residents of California may request information regarding the types of personal information we share with third parties for direct marketing purposes, and the identities of the third parties with whom we have shared such information during the immediately preceding calendar year. Further, in compliance with the California Online Privacy Protection Act (CalOPPA), please be advised that there is no identity verification requirement to access this site, and all users can visit this site anonymously, but visitors must register to access the Service.
We reserve the right to amend, alter, or otherwise change this Privacy Policy at our sole and absolute discretion. If we make any changes regarding the use or disclosure of PII, we will inform all registered users by email notifications and post a notice of the new policy from the privacy link on our website.
If you have any questions about our online privacy policy, please contact us. We respect your rights and privacy and will be happy to answer any questions or concerns you might have. You may direct any such questions by writing to Data Security and Compliance Director, 5860 Owens Ave, suite 250, Carlsbad CA 92008, or sending an email to help@learning-genie.com.
When the Learning Genie was introduced to me, I was very excited about sharing with the parents what I was teaching to the children on a more personable level. One of the most valuable features that I used was taking photos of the children doing activities and being able to send the pictures electronically to the parents on a daily basis. The parents were very excited each day to receive their email and see what their child had learned. The parents would use information we provided on a daily basis and talk about what they learned at school. This was a great conversation starter. Most children would come home from school and ask their child what they learned at school today and most would say “nothing I just played”. With the daily information I found that the children showed what they learned at school sometimes teaching their parents some things.